Go to
https://hcrs.login.duosecurity.com/Used for access denied when trying to sign into Horizon
Enter in your Email:
Enter your Password:
If your password has expired you will see this screen:
Click the Verify my identity button
Select your 2FA method:
Once verified you will see this screen:
Click the Reset my password button.
Create a new password following the outlined criteria:
After you have changed it to meet the criteria click the Save button
You will then be on this screen:
Click Continue to application and you will then be on the DUO Central page: