Emergency Access
Creation date: 3/1/2023 9:00 AM
Updated: 1/17/2024 10:11 AM
When would you use Emergency Access?
- Covering for another staff member and you are not assigned to the same team as the client
- Working after hours or offsite (i.e. SAFE Team, etc.) and need to document in a client’s chart, but you are not on the same team
How to use Emergency Access:
- Click on your user name (top right corner of the Credible Header) to access your employee profile
- Click Emergency from employee Nav Bar
- Enter Credible password and click Continue
- EMERGENCY CLIENT ASSIGNMENT screen appears. Use the filtering fields to search for the client you need emergency access to. Only clients that you are not already assigned to will be included in the results.
- Find the client in the search results and click Assign. The Client Overview screen for the client displays. At this time, Notification Triggers will be activated and the emergency assignment will be logged.
- Once the emergency access is no longer needed, supervisor is responsible for using the Client function on the Employee Nav Bar to Unassign the client from staff record.